Shipping Policy

Thank you for shopping at Luvpump. We are committed to ensuring your order is delivered promptly, discreetly, and securely. This Shipping Policy outlines important information regarding shipping times, methods, costs, packaging, and address changes.

Order Processing & Dispatch

  • Processing Time: Orders are typically processed and dispatched within 8–12 hours after payment is confirmed.
  • Dispatch Notification: Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and a tracking link. You can also find your tracking details in your Order History under your Luvpump account.

Shipping Methods

We use reliable and fast logistics partners to ensure your order reaches you safely and on time:
  • FedEx
  • UPS
  • DHL
  • Other trusted local or international carriers (based on your region)

Shipping Destinations & Delivery Times

United States

  • Free Standard Shipping: Estimated delivery within 2–10 business days.

International (Outside the U.S.)

  • Free Standard Shipping: Estimated delivery within 7–10 business days.
  • Expedited Shipping (Optional): Estimated delivery within 2–5 business days (additional cost applies).

Please note: Delivery times may vary depending on your location, customs clearance, and the shipping origin of your product. Unexpected delays due to weather or carrier issues are beyond our control.

Discreet Packaging

Your privacy is extremely important to us. All orders are shipped in plain, unbranded packaging with no reference to Luvpump or any adult-related content. The shipping label will not include any product names or identifiable keywords. You can shop confidently knowing your order will arrive in complete discretion.

Changing Your Shipping Address

If you need to change your delivery address:
  • Please contact us immediately at info@luvpump.com or via Customer Service.
  • Address changes are only possible before the order has been shipped. Once dispatched, we cannot reroute the package.

Need Help?

If you have questions about shipping, tracking, or estimated delivery times, don’t hesitate to reach out:
  • Email: info@luvpump.com